Tuesday, February 7, 2012

Download PDF Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment

Download PDF Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment

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Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment

Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment


Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment


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Sound Systems: Design and Optimization: Modern Techniques and Tools for Sound System Design and Alignment

About the Author

Bob McCarthy is the director of system optimization at Meyer Sound and president of Alignment & Design, Inc. As a developer of FFT analysis systems, he pioneered the methods for tuning modern speaker systems that have since become standard practice in the industry. He is the foremost educator in the field of sound system optimization and has conducted training courses worldwide for over thirty years. Bob received the USITT Distinguished Achiever in Sound Design in 2014. His clients have included esteemed companies such as Cirque du Soleil and Walt Disney Entertainment, as well as many of the world’s best sound designers, including Jonathan Deans, Tony Meola, Andrew Bruce, and Tom Clark.

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Product details

Paperback: 600 pages

Publisher: Routledge; 3 edition (March 26, 2016)

Language: English

ISBN-10: 9780415731010

ISBN-13: 978-0415731010

ASIN: 0415731011

Product Dimensions:

8.5 x 1 x 10.9 inches

Shipping Weight: 3.6 pounds (View shipping rates and policies)

Average Customer Review:

4.8 out of 5 stars

66 customer reviews

Amazon Best Sellers Rank:

#307,715 in Books (See Top 100 in Books)

Like audio graduate school in a book. Very dense but easy to understand if you try. I've been in the sound business for over 20 years so I know my way around a sound system. He still manages to explain concepts I already understand in a way that made me see them in a new light. Plus there is a lot of next level shit that's kinda blowing my mind. Highly recommended.Great companion to Smaart.

Lots of knowledge is contained in tis book. You should have a little experience with basic physics, especially waves and electricity. This is not a book for dummies. The author keeps the information flowing and keeps explanation as brief as possible. This is a good thing due to the sheer scope of the knowledge presented.

"That is what we thought then, this is what we know now."...to borrow a phrase Bob McCarthy has used. This book is about what we know now (or should know) thanks in large part to McCarthy's work in the field. This book doesn't rehash the information found in just about every other book involving sound and acoustics. It applies that knowledge along with technical data that has been collected over the course of his career to current real world technologies, systems and situations.While various measurement tools have existed for quite some time, it has only been more recently that low cost solution (comparatively) have existed for analyzing our systems and their interaction with the environments we put them in. Now most anyone can afford to better understand what their systems are doing and why. Unfortunately the information that such tools provide is somewhat useless if you don't understand what it means, how to interpret it or how to apply it. This book doesn't teach you how to use such tools specifically so much as it addresses the reason the tools exist and how to use the information they provide to improve the listening experience and the efficiency of the systems that deliver the experience. McCarthy does this by sharing both the information that he has collected over the course of his career and most importantly, the knowledge that has been gained while compiling that information.Besides the fact that McCarthy is in a unique position of having more experience in this area than maybe anybody else, he's also a hands-on guy who knows how to teach others. Anyone that has had an opportunity to attend one of his seminar courses knows he has a knack for making complex science understandable to almost anyone. I'm living proof of that and am happy to see that his knack has translated well to a very informative and interesting to read book. Detailed color graphics along with a few related comic strips help keep it all within reach.If you use Smaart (or any other similar program), you will definitely get something out of this book whatever your experience level. Currently you won't find another book that brings this information all together with the real world experiences and insight as McCarthy has done, much less make it readable in an accessible fashion. While there maybe a handful of others who could possible write such a book with this type of applied knowledge, nobody else has. Reading this book will take you to a higher level of understanding of how sound system components react with one another as well as the acoustic environments that they exist within.While McCarthy points out in the book that there used to be a division of art and science when it came to thinking how to evaluating sound system performance, the number of mixing engineers running Smaart @ theMIXsite is an indication that everyone is catching on that art and science go hand in hand. While Michelangelo was a artist, he studied science as well and it was the combination of his two disciplines that empowered him to create his many masterpieces.Sound Systems: Design and Optimization is a study of how the paint hits the canvas and should be of interest to artist and engineers in the field of sound reinforcement.

At first glance reading this book can be very intimidating, with its own language not found anywhere else in audio publications. I now read this book every day and it will be the reference book I will use when it comes to understanding Phase, Integration/alignment and optimizing of all things loudspeaker system related. I believe this book translates into all areas of professional audio, not just Live Sound Reinforcement.Dan Bellestri

This book gives a complete view of the aspects involving public address sound system design and optimization. The author covers basics concepts, tools and real world examples. Some basic knowledge of sound systems is highly recomended.

Required reading for anyone who runs sound from home AV installers to touring engineers. He describes rather complex theory with out getting overly technical. Much better than the Yamaha and other old school books.

Tons of theoretical information and most importantly the Practical application of the theory. The author is an experienced sound engineer and reveals experience based advice on how best to deal with most common situations faced by sound engineers installing permanent and performance (concerts, theatre) systems.

If you really want to know how to tune sound systems and the science behind it this is your book. Not for the person who wants the answer in a 50 pages. Great graphics explaining how sound, frequency, speaker position, phase, etc interact with each other to make the system or break the system.

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Wednesday, January 25, 2012

Free Ebook The Little Red Caboose (Little Golden Book), by Marian Potter

Free Ebook The Little Red Caboose (Little Golden Book), by Marian Potter

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The Little Red Caboose (Little Golden Book), by Marian Potter

The Little Red Caboose (Little Golden Book), by Marian Potter


The Little Red Caboose (Little Golden Book), by Marian Potter


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The Little Red Caboose (Little Golden Book), by Marian Potter

About the Author

Marian Potter wrote the classic Little Golden Book The Little Red Caboose, published in 1953. It has never been out of print.Tibor Gergely was born in Hungary in 1900 and emigrated to the US in 1939. He went on to become one of the most prolific early illustrators of Little Golden Books. His classics include Tootle, The Little Red Caboose, and Scuffy the Tugboat. He died in 1978.

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Product details

Age Range: 2 - 5 years

Grade Level: 1 - Kindergarten

Series: Little Golden Book

Hardcover: 24 pages

Publisher: Golden Books; 1 edition (March 27, 2000)

Language: English

ISBN-10: 0307021521

ISBN-13: 978-0307021526

Product Dimensions:

6.6 x 0.2 x 8 inches

Shipping Weight: 4.8 ounces (View shipping rates and policies)

Average Customer Review:

4.7 out of 5 stars

260 customer reviews

Amazon Best Sellers Rank:

#4,639 in Books (See Top 100 in Books)

This was my favorite book as a child and I wanted to share it with my 10-month-old son. It's a great story for kids and every illustration is unique with many different and interesting aspects. The overall material quality, however; is poor. I don't remember that my childhood book was as poorly-made as this one. The trademark gold foil spine is very thin and was peeling off when it arrived. The almost transparently thin pages protrude outside the cheap cardboard covers and the print on some pages is so offset that it almost looks as if the image was meant to be seen through 3D glasses. It's disappointing that an American treasure like Little Golden Books has become a victim of such low-grade manufacturing.

I was read the 1930 edition as a child (in the early 50's) and that is the edition I thought I was getting. I researched the difference in the 1954 edition as well as the other newer editions. Even though a few words from the 1930 edition may be 'politically incorrect' now and it was black and white, It is still my favorite. But if you are looking for colored graphics and a somewhat changed story I guess this book maybe for you.

I can't give it any more than 3 stars due to the poor quality of the book. I had requested a replacement when the book arrived with the binding peeling a bit and the front and back covers were cut slightly smaller than the pages inside so the pages actually stick out. Plus, with the way the book is bind, the pages were difficult to turn because you're not able to open the book fully. I thought I just happened to have received a manufacturer's defect.The replacement arrived and it was the same, except the binding wasn't peeling. This is one book I should have just purchased as an e-Book since Random House does not seem to want to bother putting much effort into the paper version.

My almost-2-year-old son asks for this over and over. He calls it "aboose". I was excited that he liked it because I remember my mom reading it to me and my younger siblings as a kid. My son always puts his hands up in the air and says "yay!" for the caboose on the second-to-last page; it's very cute. I also love how much detail goes into each illustration. So many new books today have very minimal illustration, but this book has so much, it's easy to point out new and different things each time we go through it. We especially love all the different animals on each page, so he is learning animals and animal sounds as well as a host of other vocabulary words. Glad I bought it! :)

The original edition of The Little Red Caboose was written and illustrated for Golden Books, which at the time was a children's program started by Simon and Schuster, the original copyright holder. Simon and Schuster is the name that appears on the title page, below those of the author, Marian Potter, and artist, Tibor Gergely, on the edition published and printed in 1953. At that time, Western Printing Company was the lithographer and printer, and another partner, Artists and Writers Guild, Inc. was also mentioned on the copyright page. All were in New York, except for Western Printing, which was in Racine, Wisconsin. In later printings we see that Simon and Schuster apparently spun off Golden Books to Western, which had become Western Publishing, still in Racine, while Golden Books remained in New York. The back cover (original edition) has pictures of other books for young people by Simon and Schuster, not the cartoon characters associated with Golden Books.Whew! The reason I mention all of this is because this review is for the first edition of The Little Red Caboose. It's hard to identify these if you do not know what to look for. Western Publishing was not the original copyright holder in 1953.Now for the book itself. Anyone who is familiar with children's books from the 1950s will be familiar with the artwork of Tibor Gergely, who painted worlds behind the story, worlds that young, curious eyes can never get enough of. Every aspect of life you can think of that might be seen from the railroad tracks of the book's subject, a caboose on a freight train, is visible through the course of the story in Gergely's paintings. Cityscapes, country life, school busses, fruit stands, gas stations, boats, circuses and their animals, Native American tribes with tepees, and people on horseback, in cars, on bicycles, hiking, climbing, paddling, flying kites, hay wagons, going to school, fishing, and much more, are all represented on the pages. Many pages are filled with animals instead of people. But the center of attraction in this story is the freight train.The freight trains of the 1940s and early 1950s were quite different from what we see today. They were pulled by giant, steel locomotives puffing clouds of steam and smoke, and the watch-works of rods, pistons, levers, wheels, and counterweights were all visible, all moving in incredible synchrony, seeming alive and friendly at slow speeds and quite terrifying at high speeds. This was the lore of the steam locomotive, which holds the people's attention and imagination at it passes. the freight cars each had their own appeal, too. Colorful and interestingly shaped, their contents dictated their form, pregnant with stories about the industries that depended on them. But the last car on the train was always the little red caboose, and by the time it came along people were turning away, going about their day, or ready to get on across the road. The caboose was sad, because nobody seemed to stay to say hello to it. We all feel that way from time to time; ignored, rejected, lonely and sad, and rare is the child who doesn't know those feelings first-hand.This is the story of what happened one day when the mountain was too great, the locomotive failed, and the little red caboose saved the train until help could come. The help came in the form of two big black locomotives that steamed up from behind and helped push the train over the mountains. That's exactly the way real railroads work: in mountainous regions they [still, even today] have helper locomotives that push the train over the top, then they part ways. The helpers go back to the bottom and wait for the next train. This story looks very much like the railroads of Pennsylvania, whose namesake railroad had massive engines that kept the trains moving briskly over the Allegheny summit at Gallitzin.So, there's a lot of interesting knowledge for young eyes to glean from the pages of this book. The book functions as a subconscious teacher about the world; that's what you get from Tibor Gergely's paintings while the story itself goes by in parallel, but not necessarily dominating the scene. Oh, the climactical moments are there in the paintings, too. You see the astonishment in the faces of the watchers, and somehow you see fear in the train and determination in the little red caboose. Such is the Gergely's magic, bringing inanimate objects to life without the need for faces and anthropomorphizing, but instead with implied action. Never mind that the world of 1953 looked different. It's still a world we recognize, and we relate to everything in it, because the activities and actions are familiar.Thus as we see the caboose hard at work, we instinctively know what it's doing as the story goes:"And he slammed on his brakes.And he held tight to the tracks.And he kept that trainfrom sliding down the mountain."And in the background we see the big engines coming up the mountain to take over from the struggling caboose still holding the train tightly to the rails. The Caboose is now a hero, and the people (and animals) stay and wave when it passes.It was one of my favorites as a child, and when I read it to children who are close enough to see the pictures, they love it, too. The story is over 60 years old, and yet it's as fresh as the day Simon and Schuster decided to create a line of children's books, with guidance from Columbia University, and called it Golden Books.

Another in a long line of "Little Golden Book" series for young children. This was bought as a gift and we hope it provides a good base for young ones who first need pictures to understand the story and a willing parent to read to them, and then later a great tool for them as they too learn to read. Well laid out, easy to read and photos are wonderful. I had this book as a child and loved it, so glad to see that it remains a classic even in today's technology driven world.

When I ordered an embroidered Christmas stocking with a red train on it for my grandson, I knew I had to get this classic golden book to go along. It's a story I remember from my own childhood. I enjoyed reading it to my daughter and can't wait to read it to my grandson. What little boy doesn't love trains?

This book is getting a lot of action around here. It's definitely a favorite. The story is fun to read to them, but the illustrations are even more fun to talk about. I enjoy it as much as my toddler grandchildren.

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Sunday, January 22, 2012

Free Ebook Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank

Free Ebook Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank

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Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank

Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank


Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank


Free Ebook Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank

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Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank

Product details

Paperback: 164 pages

Publisher: Soccer Poet LLC (April 29, 2014)

Language: English

ISBN-10: 0989697738

ISBN-13: 978-0989697736

Product Dimensions:

6 x 0.4 x 9 inches

Shipping Weight: 10.7 ounces (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

36 customer reviews

Amazon Best Sellers Rank:

#407,238 in Books (See Top 100 in Books)

When I went to college I didn't play College Soccer, I played College Ice Hockey. My son is 12 and my daughter is 9 so they are not potentially going to play college soccer for several more years (if at all). When I bought this book I was not sure I'd be able to relate and enjoy it as much as Dan Blank's Soccer iQ volumes. Man was I wrong. Rookie was not what I expected, it's way better and not just for soccer players, it's for any type of athlete in my opinion. This book provides great advice on how to compete with peers (with respect and courage), earn a spot for yourself on the "starters roster" and also "playing time". I believe this book would also be a great read for high school athletes who attend schools where there are preseason tryouts and competition to "make the team". For me this book was a fun read and contains advice that not only pertains on the field but to all other aspects of student athlete life, like how to handle their celebrity like status within their own school bubble.Highly recommend.

I have read all of Dan’s books and I love them all!! This one is no different. And even though it’s about the college rookie year, there is still plenty of information that hold true for any age level.As a girls soccer coach myself, I can honestly say that Dan’s insight on the female athlete is spot on! Every girls coach in any sport should invest in all of his books right now. Save yourself some time, add them all to your cart right now and then enjoy the ride 😁 They are quick reads with witty humor and a genuine love for the game and the athletes 💖

I can’t wait to use some if these points as a way to help prepare my players fir their collegiate careers. The points in this book cover a lot of ground. And I think this should be required reading for any players, prior to getting in the bus, plane or car for the trip to their first preseason practice.

I bought the author's two Soccer IQ books. I decided to buy this to give to a soon to be rookie college soccer player. Browsed thorough Rookie and find it similarly good easy read as his Soccer IQ books. Among other things, this book discussed first impressions, earning trust and playing time, and understanding how winning games to maintain his/her job is the coach's priority. I think many of the author's advice could apply to other college sports and even to high school sports and would buy this again for my own kids or to give as a gift.

Well written advise, read this book with my twin sons who will both be student athletes ( soccer) next year in college. They were hesitant at first since they do not love to read. However, they quickly became engaged and were sharing insights and parts they liked. They have many take aways. I enjoyed the conversations it prompted as well. I would highly recommend this book to student athletes and their parents as well. I have told some of my soccer parent friends and will continue to do so.

Essential reading for competitive players and their parents. Useful for a very wide variety of sports not just soccer. Don't wait until you are headed for college either. This advice is extremely valuable for any and all players in competitive sports programs - in clubs, entering freshman year of HS or college. Concise and effective. Thank you very much Dan Blank!

As with all of Dan Blank's books this was exceptionally well written, however, I felt their was one glaring aspect that was not covered enough. College soccer is based on the Academics-Athletics-Social pyramid. This book covered the athletics and social aspects: winning a spot on the team and fitting into the team better than I anticipated. His advice in these areas is exceptional as always. That being said, I was disappointed with the lack of advice on the student part of being a "student athlete". Although he does mention study hall, tutors and has one chapter on academics I just don't believe the book had enough of it to be considered a comprehensive guide, nothing will see you off a team faster that academic ineligibility. That concept may not be foreign to former high school players, but former club players may not anticipate the need for good grades and academic recognition.

Excellent perspective that will help our daughter immeasurably. I was recommended to us by NCSA recruiting service in Chicago, it's truly a must read for an incoming freshman player AND great for parents too. I have recommended it to several other parents...Our daughter seems to be taking it all in and is preparing diligently for that first two weeks of training that Dan Blank talks about for new players. Anxious to see it all unfold...thank you, Dan Blank...a soccer dad in Oregon

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Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank PDF
Rookie: Surviving Your Freshman Year of College Soccer, by Dan Blank PDF

Monday, January 16, 2012

Download Ebook Clinical Geriatric Psychopharmacology

Download Ebook Clinical Geriatric Psychopharmacology

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Clinical Geriatric Psychopharmacology

Clinical Geriatric Psychopharmacology


Clinical Geriatric Psychopharmacology


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Product details

Hardcover: 700 pages

Publisher: LWW; Fourth edition (October 1, 2004)

Language: English

ISBN-10: 078174380X

ISBN-13: 978-0781743808

Product Dimensions:

7 x 1 x 10.2 inches

Shipping Weight: 3 pounds

Average Customer Review:

4.5 out of 5 stars

2 customer reviews

Amazon Best Sellers Rank:

#2,523,444 in Books (See Top 100 in Books)

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Tuesday, January 3, 2012

Download PDF Great Gatsby (Wisehouse Classics Edition)

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Hardcover: 124 pages

Publisher: Wisehouse Classics (January 1, 2016)

Language: English

ISBN-10: 9176373908

ISBN-13: 978-9176373903

Product Dimensions:

6 x 0.4 x 9 inches

Shipping Weight: 1.1 pounds (View shipping rates and policies)

Average Customer Review:

4.2 out of 5 stars

22 customer reviews

Amazon Best Sellers Rank:

#3,422 in Books (See Top 100 in Books)

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Friday, December 16, 2011

Download Torpedo: Inventing the Military-Industrial Complex in the United States and Great Britain, by Katherine C. Epstein

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Torpedo: Inventing the Military-Industrial Complex in the United States and Great Britain, by Katherine C. Epstein

Review

Epstein's use of the torpedo to illustrate the origins of the "military-industrial complex" is successful.... Recommended. All academic, professional, and general readers. (A. M. Strauss, Choice)By brilliantly synthesizing military history with the histories of business, technology, law, and public policy, Torpedo explodes a veritable fleet of assumptions ranging from the origins of the military-industrial complex to the ownership of intellectual property in a world where the divisions between public and private were in flux. (Brian Balogh, author of A Government Out of Sight: The Mystery of National Authority in Nineteenth-Century America)Epstein uses the history of American and British torpedo development to provide a thick description of the way boundaries between government and private industry eroded in the area of weapons development. Skillfully integrating military, legal, business, and technological history, she argues that the military-industrial complex began with torpedoes in the late-nineteenth century, not with atomic weapons in the mid-twentieth century. This highly original, deeply researched book is an important contribution to scholarship on war and the state. (Mary L. Dudziak, author of War Time: An Idea, Its History, Its Consequences)This rich and powerful book reveals a hidden revolution in naval warfare, one at the heart of the creation of the modern military-industrial complex. It is a fresh and sure-footed account of the emergence of the torpedo. By making the weapon's significance and complexity clear for the first time, Torpedo rewrites British and U.S. naval history. (David Edgerton, author of England and the Aeroplane: Militarism, Modernity and Machines)You cannot understand the naval side of World War I without understanding the profound impact of torpedoes on the navies who fought--an impact that went well beyond the navies themselves. This book is an excellent guide to that story and to the technological revolution that brought it about. (Norman Friedman, author of Network-Centric Warfare: How Navies Learned to Fight Smarter through Three World Wars)Torpedo is the first detailed account of the development of naval torpedoes in the decades before World War I. But it is much more than that. It reveals the origin of the military-industrial complex, the fraught relations between governments and private firms, and the tangled legal history of intellectual property in weapons development. In doing so, it uncovers the complicated interconnections between technology, the military, and the law that historians of the period have previously ignored. (Daniel R. Headrick, author of Technology: A World History)This deeply researched book traces torpedoes' impact on the British and American navies before World War I. During this period of rapid technological change and intense geopolitical competition, torpedoes--cutting-edge weapons at the time--disrupted traditional naval tactics and strategies, forcing navies to make operational and procurement decisions in the face of pervasive uncertainty. Epstein displays a keen understanding of the challenges confronting naval officers and policy-makers, and the parallels with today's national-security affairs are striking. Highly recommended. (Admiral James Stavridis, U.S. Navy (ret.) and Tufts University)Epstein has done a remarkable job of mastering a range of highly technical issues connected to the development of torpedoes in the United Kingdom and the United States prior to World War I…Her book will set the standard for further research on the military-industrial complex. (Lawrence D. Freedman Foreign Affairs 2014-05-01)

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About the Author

Katherine C. Epstein is Assistant Professor of History at Rutgers University-Camden.

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Product details

Hardcover: 328 pages

Publisher: Harvard University Press; 1st edition (January 2, 2014)

Language: English

ISBN-10: 9780674725263

ISBN-13: 978-0674725263

ASIN: 0674725263

Product Dimensions:

6.5 x 1.2 x 9.5 inches

Shipping Weight: 1.4 pounds (View shipping rates and policies)

Average Customer Review:

4.1 out of 5 stars

8 customer reviews

Amazon Best Sellers Rank:

#1,367,114 in Books (See Top 100 in Books)

Katherine Epstein’s new book “Torpedo: Inventing the Military-Industrial Complex in the United States and Great Britain” is about two things. First, it’s about the torpedo, including both the struggles that several companies went through in the United States and the United Kingdom in manufacturing early torpedoes, and the doctrinal turmoil that the development of the torpedo generated in both the United States Navy and the Royal Navy.Second, Torpedo is about the development of the legal, bureaucratic, and technical foundations of the modern military industrial complex. Building on the work of other theorists, Epstein argues that the real foundations of the MIC lay in naval procurement at the end of the nineteenth century. The industrial demands on naval warfare, both in terms of capital intensive production and capital intensive research, required a large peace-time commitment on the part of the government. The state and private industry could equip armies much more quickly than they could equip navies or (eventually) air forces.This meant developing novel forms of public-private interaction. In particular, to acquire advanced technology the state could no longer rely on private firms using their own capital to develop off-the-shelf products that the military could choose to purchase. The capital requirement of innovation, combined with the fact that defense firms had a limited number of customers, meant that firms would only pursue innovation if assured that their investment would pay off. This meant that the state would have to pre-emptively invest in private innovation, whether through direct grants or through guaranteed purchase contracts.This, in turn, created a complex set of intellectual property problems. The private firms that developed the torpedoes wanted to own the intellectual property associated with that technology, or at least to be fairly compensated for their investment. This meant selling either to the United States or to some foreign government. The government, on the other hand, felt that its investment in the projects meant that it should share (at least) in the ownership of the intellectual property. The government also worried about the export of advanced technology and advanced intellectual property to foreign buyers. This set the stage for brutal IP litigation between the US government and several private firms, both foreign and domestic. That the government and the firms needed each other served to make the fighting even more vicious.The US systems of intellectual property and export control were unprepared for this development. The US tried to rely on the 1799 Logan Act (meant to prevent private individuals from conducting US foreign policy) in order to prevent US firms from exporting torpedoes abroad. Similarly, US patent law struggled with the quandaries associated with joint public-private development of IP. In the United Kingdom, which already had a system of export controls and secret patents, this process ran far more smoothly.On the organizational and doctrinal side, Epstein points out that while we would expect the USN, as the smaller and less tradition-bound of the two navies, would focus on a “disruptive” innovation like the torpedo, in reality the Royal Navy pushed farther and faster on torpedo doctrine and technology than any of its competitors. In contrast to the hidebound institution often depicted in popular history, the early 1900s were a period of intellectual ferment in the RN, with questions of fleet design and ship construction hotly debated between several factions. The torpedo, understood by many as a weapon with war-winning potential, loomed large for most of these factions.The RN also had better access to research and training resources than the USN, which allowed it both to formulate doctrine more effectively, and to feed experiential knowledge back into the system of technology development. Consequently, Epstein argues that the conventional understanding of the relationship between disruptive military innovation and established military power is wrong; the most advanced military organizations typically have the greatest means not only to pursue disruptive innovation, but also to evaluate the implications of such innovation.This is a good book; it’s an interesting book, and it breaks new ground on the role of intellectual property law and the defense industry while also contributing to the literature on military organizations and innovation. But this book ends up being about two different things; the development of naval doctrine in the early twentieth century in the RN and the USN, and the development of modern intellectual property law. There are some people that are interested in both of these things (me!), but that number is extremely limited. Many readers are going to find particular parts of the story intensely interesting, but will skip some of the other chapters. For my own part, I found the intellectual property angle much more interesting than the naval doctrine angle, although that’s likely because of the nature of my current project.I can heartily recommend Torpedo, and indeed I suspect that scholars of the history of the modern military industrial complex will find it indispensible. At the same time, the transition between the two foci will be a struggle for a lot of readers.

Excellent book detailing the complexities of developing a weapon between the Private sector and the Gov't. A 'must read' book.

The author of this book took the time to do much research and it shows. I feel this is a must read book for military historians who want to know all there is to know about the torpedo.

This should be required reading. A great way to understand how the U.S. government got to be the way that it is, especially in the way it spends money in defense and technology.

Written by an author with excellent editing skills, this is a book in search of a reason for existence. If you are looking for an adequate history of the automobile torpedo, pass this one by. The author gets hung up on some of the patent disputes on these state of the art cruise missiles, and never lets go.There are sone diagrams of the Whitehead weapon, and there is more than a little history of the ealry production of the things by firms like Bliss, but that doesn't make up for the lack of historic context, and the poorly structured miilitary history included.For a better reference source, check out the more recent book fron the Naval Institute Press on the topic. Still not perfect, but a lot more comprehensive, and costing in the same range.Nice cover photo, however...

VERY IMPORTANT RISK MANAGEMENT , QC DESIGN ISSUES RE THE US/USN DESIGN, DEVELOPMENT, TESTING OF TORPEDOES FROM INCEPTION UP TO AND INDLUDING WW II WHERE THEY STILL HAD A 50% FAILURE RATE, THUS JEOPARDIZING THEIR SHIP'S CREW COMPLEMENT SAFETY. GERMAN TORPEDOES UTILIZED A PROXIMITY FUESE, DESIGNED TO ACTIVATE WHEN THE TORPEDO WAS NOT FIRED AGAINST THE HULL OF THE SHIP BUT UNDER THE SHIP, SO THAT THE CONNETIC ENERGY OF THE TORPEDOE'S EXPLOSIION'S SHOCK WAVES THEN BROKE THE KEEL OR THE BACK OF THE SHIP.

Excellent discussion of early torpedo development in the US and UK. The focus of the book is on the difficulties encountered in dealing with the intellectual property ownership when government and private industry are working together. Many of those issues can still be found in defense contracting. Just look at the F22 and F35 developments to see modern examples of broken defense procurement systems.From a technology standpoint, the book did a nice job describing the early issues with propulsion, gyros, and angle control. My personal interest is in submarine warfare during WW2. While this book does not cover the WW2 time frame, it does a very good job describing the problems with setting up the industrial infrastructure needed to build state-of-the-art torpedoes. These problems led to the Torpedo Mark 14 debacle during WW2 - torpedoes built that wouldn't explode, exploded before hitting their targets, and ran too deep to hit their targets.

Torpedo is a remarkable look at the military-industrial complex in the US and Great Britain. Well researched and accessibly written, the book provides an outstanding understanding of this complex topic. Highly recommended!

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Friday, November 18, 2011

Ebook Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations, by Leonard L. Berry

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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations, by Leonard L. Berry

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations, by Leonard L. Berry


Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations, by Leonard L. Berry


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From the Back Cover

“Quite possibly the most important management book to appear in more than a decade . . . essential reading for the leaders of any type of organization.”―Gerald Zaltman, PhD, Joseph C. Wilson Professor of Business Administration Emeritus, Harvard Business School, and author of How Customers Think“This book reads like a thriller taking you into the heart of a great organization and peeling off, layer by layer, the secrets of creating incomparable performance for your customers and your partners. It should be read by everyone in business.”―Philip Kotler, PhD, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University“A landmark. Through deep study, respectful listening, and eloquent reporting, the authors connect ‘service success’ to the very core of healthcare’s mission and to the very soul of the healthcare workforce.”―Donald M. Berwick, MD, MPP, former Administrator, Centers for Medicare and Medicaid Services, and President Emeritus and Senior Fellow, Institute for Healthcare Improvement“This book is an essential read for those managing labor-intensive, highly interactive service businesses, and offers thought-provoking guidance to anyone seeking to build a customer-focused culture.”―George Day, PhD, Geoffrey T. Boisi Professor Emeritus, Wharton School, University of Pennsylvania â€œAn extraordinary book that provides wonderful lessons on how to build and sustain service excellence in any business organization. It also offers superb insights on how unshakable core values can drive a successful culture.”―Stephen W. Brown, PhD, Edward M. Carson Chair and Professor of Marketing Emeritus, W. P. Carey School of Business, Arizona State University“Great insight into how a successful service organization operates . . . offers valuable information for businesses striving for service excellence.”―Colin V. Reed, Chairman and CEO, Ryman Hospitality Properties, Inc.“Mayo Clinic is an amazing management story. . . . This book gives more than an inside look into one of the world’s most famed and revered brands, it provides a detailed and inspiring blueprint for what it takes for any service brand to truly achieve greatness.”―Kevin Lane Keller, E.B. Osborn Professor of Marketing, Tuck School of Business, Dartmouth College“A must-read for organizations looking to restore service to its rightful place.”―Dan J. Sanders, New York Times bestselling author of Built to Serve“Berry and Seltman speak eloquently to what an organization can achieve when it has clearly defined its core mission and focuses every aspect of the enterprise on that mission.”―J. Michael McGinnis, MD, Leonard D. Schaeffer Executive Officer, Senior Scholar, and Executive Director, NAM Leadership Consortium â€œPowerful and valuable insight into how to create a culture and environment that provide the best quality and experience.”―Gary Shorb, former CEO, Methodist Healthcare, and Executive Director, The Urban Child Institute“Whether part of healthcare or an executive in a corporation, the lessons to be learned from Mayo are both inspirational and timeless. This wonderful book is a must-read for anyone in pursuit of excellence.”―Charles S. Lauer, former VP, Publisher, and Editorial Director, Modern Healthcare Magazine“Berry and Seltman have now defined a new gold standard for service with their extraordinary assessments of the prestigious Mayo Clinic’s service culture and management.”―James D. Rogers, former President and CEO, Kampgrounds of America, Inc. â€œManagement Lessons from Mayo Clinic can help all service managers build better businesses and better brands that endure and thrive no matter how complex and difficult the environment.”―Ian Morrison, PhD, author of Healthcare in the New Millennium â€œManagement Lessons from Mayo Clinic should be required reading for every healthcare leader.”―Quint Studer, Founder and CEO, Studer Group“Full of strategies and tactics managers can use every day to lead with creativity, compassion, and communication.”―Kip Tindell, former Chairman and CEO, The Container Store â€œA remarkable story of a dynamic business model driven by customer-first advocacy and passionate teamwork.”―Joe V. Tortorice Jr., Founder and CEO, Jason’s Deli 

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About the Author

Leonard L. Berry, PhD, is University Distinguished Professor of Marketing at Mays Business School, Texas A&M University.Kent Seltman, PhD, is Emeritus Chair of Marketing at Mayo Clinic, having served as Director of Marketing from 1992 to 2006.

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Product details

Paperback: 304 pages

Publisher: McGraw-Hill Education; 1 edition (May 23, 2017)

Language: English

ISBN-10: 9781260011838

ISBN-13: 978-1260011838

ASIN: 1260011836

Product Dimensions:

6 x 0.8 x 8.9 inches

Shipping Weight: 12.8 ounces (View shipping rates and policies)

Average Customer Review:

4.2 out of 5 stars

67 customer reviews

Amazon Best Sellers Rank:

#202,215 in Books (See Top 100 in Books)

I read a good deal of Discovering the Soul of Service - also by Mr. Berry - in conjunction with a Business Plan I wrote for an Econ class in college. I could have sat and read the entire thing, but didn't have the time ----- so I BOUGHT IT! :)Then I came across THIS title: Management Lessons From Mayo Clinic, a clinic "referenced" in the above-mentioned book. Mayo has been my family's clinic for over 30 years, and I can attest to the accolades bestowed upon this organization! In 30+ years, I have come in contact with only 2-3 employees I found unacceptable in the field of service! I'm thinking that's a near-impossible feat!So I found and bought this one, as well, right here on Amazon - my favorite site from which to make purchases.

Many services, including practice management, share common dynamics with healthcare services in general:- Intangible core benefit; it comes from a performance, and customers incur an expense rather than acquire tangible assets (except for outsourced billing),- High risk service. Under-performance carries severe consequential damages,- Labor- and skill-intensive performance, contributing to considerable variability between service providers,- Physical presence of the customer receiving the service, requiring time and place synchronization with service provider,- Perishable service. When the resources available to deliver the service are unused, the value that they might have created, perishes,- Customer demand for the service is unevenly distributed and sometimes urgent,- Diverse customer needs and preferences, requiring the service provider to maintain a portfolio of skills and resources,- Multiple resources contribute to the customer experience, necessitating coordination of their performances,- Complex service chain with numerous interdependent components,- Service reliability - accuracy and dependability - are essential for success.The key question for any manager is: "if our organization were to disappear overnight, would customers really miss us?" For Mayo Clinic, the answer is yes, and that's why it attracts and retains talented people and inspires their efforts. Mayo offers the court of last resort for many patients. A career at Mayo clinic provides a daily opportunity to apply their core values.The Mayo Clinic model is built on three core values: place the interests of the patient above all other interests, pool talent to create teams of specialists working together, and deliver clinical care with time-condensed efficiency. At Mayo Clinic, the core strategies and core values converge - the strategies are so embedded that they become core values. Its most impressive accomplishment is how well they execute these strategies for more than a century.In organizations that deliver consequential, complex, variable, and personal service, the performance is critically important. The brand comes as the by-product of consistent focus on the service experience of patients. Customers become marketers and the conveyors of information that can help those they know. A labor-intensive service brand can be only as good as the people creating the experience that forms brand meaning. The Mayo Clinic has created its brand through emphasis on operations. They created a world-class service organization we performing well for one customer at a time and relying EXCLUSIVELY on the word of mouth - for nearly a century, they had no marketing department. An astonishing 91 percent of patients praise the clinic to an average of 40 other patients and generates on average five new patients.Mayo Clinic brand heroes are the industrial engineers who design the service processes and the line employees who perform their services one patient at a time. They design their processes by paying a special attention to customer perception, by orchestrating the clues for quality. They understand that customers act as detectives continuously looking for clues in order to form an opinion about their experiences. For example, does a service experience make customer feel safe, confident, efficient, smart, respected. or worthy, or does it have the opposite effects?This book is required reading for anybody who wants to create and manage a service organization with a Mayo Clinic reputation.

I was a patient at the Mayo Clinic in Phoenix and could not believe how wonderful the hospital is to all of its patients. Read the book and I understand! Great read, and the stories are incredibly heartwarming. I am forever grateful and proud to have been cared for by such a wonderful team. The book is definitive and a model for how a hospital must be operated!

The subject, how to provide top quality health service and survive as a non profit organization for a hundred years is facinating and the book contains a detailed description of the Mayo Clinic, its core values and strategies. I have no practical knowledge when it comes to working for or being admitted to one of the clinics but I miss the story about the pitfalls, what is the biggesr challenges in such a gigantic structure based on a set of core values from the beginning of the last century ?

This book merely deals with health care delivery at Mayo Clinic, one of the best run HSOs worldwide. It examines intricate processes at various practices or product lines and they how are managed. It exposes a culture that is well understood by the employees and how that culture is vivid in the care for every patient.With that said, the material is applicable to any service organization. The concepts can be applied in delivering service to customers. For example, personable and customizable service is a key to retaining customers and scoring high on customer satisfaction surveys. Treating customers differently than competitors is what keeps those customers coming back and become a free advertisement to the organization.The book is well written and easy to understand.

Mayo Clinic is part of the American vernacular, and synonymous with excellence in health care. Did you ever wonder how the organization achieved such remarkable level of awareness inarguable brand associations? In Berry and Seltman's book, you'll learn that it had little to do with promotion, and everything to do with values. Preservation of the values of the Drs. Mayo is baked into the "product" of Mayo Clinic, which, of course, is a service.If you are in the service industry, then you know that product features are defined by the service experience, and the benefits are determined by customer satisfaction. Both are intangibles.Mayo Clinic has applied manufacturing process improvement (Six Sigma, LEAN, et al) to healthcare systems to improve the patient experience. For in the end, Mayo's management understands that the patient outcomes define product quality, and patient satisfaction is the promotion.With all the hoopla today surrounding social media and marketing, an interesting sidebar to this book is the realization that Mayo's brand was built entirely through social networks; patients travel around the world for treatment at the clinic, and return home to tell the tale to friends and family. Quite obviously, the majority of the stories told have been positive. This book helps us to understand why.

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